Return & Refund Policy

Thank you for shopping with Mistik Style.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Eligibility for Returns

To be eligible for a return, your item must be:

• In the same condition that you received it
• Unworn or unused
• With original tags attached (if applicable)
• In its original packaging
• Accompanied by the receipt or proof of purchase

How to Start a Return

To request a return, please contact us at info@mistikstyle.com.

Once your return request has been reviewed and approved, we will provide the appropriate return address and detailed return instructions. Please do not send any items back without first receiving return authorization, as unauthorized returns may not be accepted.

Damaged, Defective, or Incorrect Items

Please inspect your order upon delivery. If your item is damaged, defective, or you receive the wrong item, contact us immediately at info@mistikstyle.com. We will evaluate the issue and work to resolve it as quickly as possible.

Non-Returnable Items

The following items are not eligible for return:

• Personalized or custom-made products
• Print-on-demand products, unless they arrive damaged, defective, or incorrect
• Perishable goods (such as food, flowers, or plants)
• Personal care products
• Hazardous materials, flammable liquids, or gases
• Gift cards
• Clearance or final sale items

If you have any questions about whether your item qualifies for a return, please contact us before making your purchase.

Exchanges

The quickest way to receive a different item is to return the eligible item following our return process. Once your return has been accepted, you may place a new order for the replacement item.

European Union 14-Day Cooling-Off Period

If your order is shipped to a country within the European Union, you have the right to cancel or return your order within 14 days, for any reason and without providing justification.

To qualify, the item must be unused, unworn, in its original condition and packaging, and accompanied by proof of purchase.

This right is provided in accordance with applicable European consumer protection laws.

Refunds

After we receive and inspect your returned item, we will notify you whether your refund has been approved.

If approved, your refund will be issued to your original payment method within 10 business days. Please note that your bank or credit card provider may require additional processing time before the refund appears in your account.

If more than 15 business days have passed since your refund was approved and you have not yet received it, please contact us at info@mistikstyle.com.

Questions

If you have any questions regarding our Return & Refund Policy, please contact us:

Email: info@mistikstyle.com